Our Gold Partner - Corporate Insight

About Corporate Insight

Corporate Insight (CI) delivers competitive intelligence, user experience research and consulting services to the nation's leading financial services, insurance and healthcare organizations. As the recognized industry leader in customer experience research for over 30 years, CI offers a best-in-class research platform and unique approach of analyzing the actual customer experience to help organizations advance their competitive position in the marketplace.

What Corporate Insight Does

Corporate Insight specializes in deep, behind-the-login competitive intelligence — evaluating the digital customer experiences across 200+ institutions in financial services, insurance, and healthcare to deliver actionable insight for smarter decisions. The firm's research transforms raw competitive data into actionable intelligence that helps product, marketing, digital, and strategy teams benchmark their performance, identify gaps, and build better customer experiences.

Corporate Insight's core offerings include:

  • Monitor Services — Provides continuous qualitative research tracking competitor capabilities, digital experiences, and market shifts—helping teams act on emerging opportunities faster

  • Digital Experience Benchmarks — Rigorous annual evaluations that rank firms across thousands of attributes, weighted by actual consumer importance research

  • UX Research & Testing — Hands-on usability studies and experience evaluations to guide new builds and platform improvements

  • Custom Consulting — Bespoke research and advisory engagements tailored to specific client needs

What Sets Corporate Insight Apart

The firm's research reveals what customers actually feel, need, and do, and not just what they say in a survey. Corporate Insight's analysts log into live accounts, use them, and experience them the way a real customer would. This allows the firm to spot the gaps between what organizations intend and what actually lands. Corporate Insight blends these first-hand insights with UX principles, quantitative analysis, and industry experience to offer tailored, actionable recommendations.

Who Corporate Insight Serves

The firm's clients include many of the most recognized financial and healthcare institutions in North America — from traditional and online brokerages to retirement recordkeepers, from national health plans to regional banks. Corporate Insight works most closely with teams in competitive intelligence, digital strategy, product management, marketing, and compliance.

For More Information:

Andrew Way, VP of Sales and Marketing (Email)
1-(646) 751-6975
www.corporateinsight.com